Ricardo E Castillo Oramas

Lead product, operations and documentation for the relaunch of a 20+ year Mexican company. Built financial models, directed the operational command center, and produced commercial proposals.

Designed and built a geospatial web app (PWA, Next.js) in production. Users set objectives tied to real coordinates, validate presence, and earn rewards.

Made outbound calls to SMEs offering web, SEO, and digital marketing solutions. Generated qualified meetings and closed deals in a target-driven environment.

Conducted high-volume outbound sales to business owners, helping them secure funding. Consistently exceeded conversion targets.

Managed client relationships and drove business growth in the steel industry. Handled sales, CRM management, inventory control, and administrative tasks.

Connected with entrepreneurs to help them reach their higher version. Guided clients through personal development solutions and the sales process.

Resolved complex technical issues including account security, 2FA, and transaction anomalies. Provided high-quality support and built strong customer relationships.

Planned and executed digital marketing strategies and online campaigns. Created content, managed social media, and analyzed performance.

Built an async Python trading system with a multi-layer risk engine and fee-aware accounting. Developed a Next.js dashboard and Docker deployment with extensive testing.

Master's degree in Digital Marketing from Spain Business School from 2019 to 2020.

Diplomatura in Digital Marketing from Instituto Internet in 2018.

Técnico Superior in Advertising from Instituto Universitario de Tecnología en Venezuela IUTV from 2012 to 2015.