Rhesa Alleyne - Prep Chef - bb.Q Chicken | Himalayas
Rhesa AlleyneRA
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Rhesa Alleyne

@rhesaalleyne

I'm a customer service professional with 4+ years of experience based in Toronto

Canada

Experienced and dedicated Customer Service Representative with a proven track record of delivering exceptional service and satisfaction to clients across diverse industries. Adept at resolving complex inquiries and issues with a customer-centric approach, consistently exceeding performance targets and fostering strong customer relationships. Strong communication skills, problem-solving abilities, and a commitment to continuous improvement. Seeking an opportunity to leverage my expertise in providing top-tier customer support to contribute to the success of a forward-thinking organization.

Experience

Work history, roles, and key accomplishments

BC

Prep Chef

bb.Q Chicken

Oct 2021 - Aug 2022 (10 months)

Adapted swiftly to changing work environments, maintaining adherence to organizational culture, standards, and procedures.
- Trained new prep workers on store recipes and policies.
- Ensured optimal customer service through meticulous attention to detail in hot entree production.
- Demonstrated excellent organizational skills by efficiently managing multiple tasks simultaneously.

SOL Caribbean Ltd. logoSL

Customer Service Representative

SOL Caribbean Ltd.

Jul 2017 - Aug 2020 (3 years 1 month)

- Maintained a high level of professionalism when handling difficult customers.
- Followed up with customers regarding product functionality and overall satisfaction.
- Utilized problem-solving techniques to identify solutions for complex customer inquiries in a courteous and efficient manner.
- Developed strong customer relationships and loyalty through effective communication

SOL Barbados Ltd. logoSL

Operations Intern

SOL Barbados Ltd.

Jun 2014 - Aug 2015 (1 year 2 months)

- Took direction on project steps, deadlines, and deliverables from team personnel.
- Participated in team meetings and discussions, offering valuable feedback.
- Compiled and organized data into new contingency documents for employees.
- Compiled statistical data using Excel spreadsheets for analysis purposes.
- Conducted and oversaw contingency plan integration and operations.

Education

Degrees, certifications, and relevant coursework

Rhesa hasn't added their education

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Tech stack

Software and tools used professionally

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