
Rhema Boamah
@rhemaboamah
I improve customer satisfaction, sales operations, and administrative coordination through reliable service and accurate reporting.
What I'm looking for
At Buwelo Ghana, I support customers through satisfaction and de-escalation practices while maintaining strong call ratings, efficiency, and full attendance. Previously at KOA Impact Ghana Limited, I maintained a zero customer complaint record while supporting sales, delivery coordination, inventory accuracy, reporting, and audit readiness.
I've also provided executive meeting support, document management, patient assistance, event logistics, and stakeholder correspondence at LEKMA Hospital and Suntreso Government Hospital. With a BSc in Administration, I bring organized, confidential, and customer-focused support to fast-paced teams.
Experience
Work history, roles, and key accomplishments
Customer Relationship Representative
Buwelo Ghana
Apr 2026 - Present (5 months)
Trained on the seven steps of customer satisfaction and de-escalation of irate customers. Consistently maintained high scores for call rating and efficiency, with a 100% record of attendance and punctuality.
Education
Degrees, certifications, and relevant coursework
University of Ghana
Bachelor of Science, Administration
2016 - 2020
Pursued a Bachelor of Science in Administration, gaining a strong foundation in business and management principles.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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