Philomena Tawiah

As a seasoned Customer Service Specialist with over 3 years of professional experience, I excel in creating and implementing effective strategies to enhance customer engagement and support business goals. With a strong foundation in communication, I am adept at improving organizational visibility and client interactions.

Throughout my career, I have demonstrated my ability to develop strategies to boost customer satisfaction and retention, analyze performance metrics to refine customer engagement approaches, and coordinate with influencers and partners to enhance brand presence.

I hold a Bachelor's degree in Communications from the Ghana Institute of Journalism and possess a unique blend of skills, including strategic planning, project coordination, multitasking, problem-solving, adaptability, professionalism, prioritization, confidentiality, and teamwork.