Philomena Tawiah
@philomenatawiah
Customer Service Specialist
GhanaWhat I'm looking for
As a seasoned Customer Service Specialist with over 3 years of professional experience, I excel in creating and implementing effective strategies to enhance customer engagement and support business goals. With a strong foundation in communication, I am adept at improving organizational visibility and client interactions.
Throughout my career, I have demonstrated my ability to develop strategies to boost customer satisfaction and retention, analyze performance metrics to refine customer engagement approaches, and coordinate with influencers and partners to enhance brand presence.
I hold a Bachelor's degree in Communications from the Ghana Institute of Journalism and possess a unique blend of skills, including strategic planning, project coordination, multitasking, problem-solving, adaptability, professionalism, prioritization, confidentiality, and teamwork.
Experience
Work history, roles, and key accomplishments
Administrative Officer
Meridian Apartments
Jun 2022 - Feb 2023 (8 months)
Organized and managed events, performed general administrative tasks, and maintained confidentiality in handling sensitive information.
Education
Degrees, certifications, and relevant coursework
Philomena hasn't added their education
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Availability
Location
GhanaAuthorized to work in
Job categories
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