Open to opportunities

Reon Reinders

@reonreinders

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Experienced freelancer specializing in customer service and translation.

Italy

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What I'm looking for

I seek a role that values flexibility and offers opportunities for growth.

With over 25 years of experience as a freelancer, I have honed my skills in remote customer service, translation, project management, and administrative support. My career has been defined by my commitment to accuracy, efficiency, and client satisfaction, allowing me to manage multiple roles effectively.

Throughout my freelance journey, I have provided high-quality remote support, managed data entry and reporting, and ensured compliance with company policies. My expertise in translation and content localization has enabled me to deliver linguistically accurate and culturally adapted content across various platforms. I take pride in my ability to refine translated materials for clarity and fluency, ensuring that the final output meets the highest standards.

In addition to my translation work, I have experience in digital content management and quality assurance testing, where I have identified bugs and improved user experiences. My diverse skill set, combined with my dedication to continuous learning and adaptability, positions me as a valuable asset in any team.

Experience

Work history, roles, and key accomplishments

Current

Freelancer

Current

Self Employed

Oct 2012 - Present (12 years 8 months)

Experienced freelancer with over 25 years in remote customer service, translation, project management, and administrative support. Provided high-quality remote support, managed data entry and reporting, and ensured compliance with company policies. Specialized in translation and content localization, along with QA testing for digital platforms.

Customer Service Project Management Translation Translation Localization QA Testing Administrative Support Data Entry Communication

Project Manager & IT Specialist

Artamuse

Feb 2002 - Oct 2012 (10 years 8 months)

Managed cultural-educational projects and oversaw automation processes as an IT specialist. Responsible for facility management and office operations, ensuring efficient workflow and project execution.

Project Management IT Support Office Management Automation Communication Team Leadership Workflow Optimization Problem Solving Strategic Planning

Translator & Customer Service Representative

Gracall S.R.O.

Feb 2002 - Oct 2012 (10 years 8 months)

In-house English-Dutch translator responsible for translating newsletters and managing website content. Provided multilingual customer support via phone, email, and chat, ensuring high customer satisfaction while handling administrative tasks to streamline operations.