Open to opportunities

Renette Els

@renetteels

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Strategic Revenue & HR Operations Leader with 15+ years' experience.

South Africa

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What I'm looking for

I am looking for a role that values strategic impact, fosters collaboration, and offers opportunities for professional growth.

I am a strategic and detail-oriented Revenue & HR Operations Leader with over 15 years of experience in startups and established companies across the U.S., Australia, and South Africa. My career has been marked by a proven ability to optimize processes, improve team efficiency, and drive revenue impact through cross-functional collaboration. I have a strong foundation in HR management and executive support, complemented by my skills in Salesforce, Stripe, and high-volume data reporting.

In my current role as a System Administrator at Bevspot, I have been promoted three times in under 18 months due to my performance and operational impact. I developed and led company-wide revenue reporting initiatives, creating dashboards and projections in Salesforce that guide annual planning and sales performance metrics. My efforts in streamlining client billing processes via Stripe have resulted in a 15% reduction in missed payments, showcasing my commitment to enhancing operational efficiency and supporting sales effectiveness.

Throughout my career, I have successfully managed HR functions, designed and implemented HR policies, and built positive workplace cultures. I am passionate about fostering employee engagement and retention, and I have consistently partnered with management to optimize team performance and compliance. I am eager to bring my expertise to a new opportunity where I can continue to drive impactful results.

Experience

Work history, roles, and key accomplishments

Current

System Administrator

Current

Bevspot

Mar 2024 - Present (1 year 5 months)

Promoted three times in under 18 months based on performance and operational impact. Developed and led company-wide revenue reporting initiatives, creating dashboards and projections in Salesforce to guide annual planning and sales performance metrics.

Salesforce Stripe Data Reporting Revenue Operations Performance Dashboards Lead Hygiene Excel

HR Manager / Executive Assistant

Fullstack Advisory

Aug 2022 - Present (3 years)

Led HR function across the company, owning all aspects of employee lifecycle: hiring, onboarding, performance management, and compliance. Designed and implemented HR policies aligned with Australian workplace law and company goals, improving HR documentation efficiency by 30%.

HR Management Employee Lifecycle HR Policies Performance Management Compliance Executive Support HR systems Employment Hero Google Suite Cross Border Hiring

HR Manager

Charteris and Barnes

Jul 2018 - Present (7 years 1 month)

Oversaw all HR functions for a growing consulting and services business, managing day-to-day operations and long-term people strategy. Conducted onboarding, training, performance reviews, and conflict resolution for a diverse workforce.

HR strategy Onboarding Training Performance Reviews Conflict Resolution Personnel Records Employee Engagement

HR Manager / Facilities Manager / Executive Assistant to CEO

IQ Academy (Pty) Ltd

Jun 2013 - Present (12 years 2 months)

Managed full HR cycle for a 150-person education company, from recruitment to compliance and exit processes. Acted as Executive Assistant to the CEO, handling high-level scheduling, travel, and confidential communications.

Recruitment Compliance Executive Assistance Diversity And Inclusion Facilities Management Project Planning

Operations Manager

Real People Cellular

Aug 2005 - Present (20 years)

Directed operations for a high-volume mobile services company, managing data integrity, internal workflows, and client lifecycle processes. Acted as a critical liaison between Finance and Operations departments, resolving complex queries and contractual issues.

Operations Management Data Integrity Workflow Management Finance Liaison Team Supervision Process Improvement

Administration Manager

Price and Pride

Dec 2004 - Present (20 years 8 months)

Managed administrative operations including contract filing, cash flow tracking, and petty cash verification. Coordinated stock take procedures and reconciled daily cash deposits.

Administration Petty Cash Stock Take Procedures Credit Control NPL Reports

Education

Degrees, certifications, and relevant coursework

East Cape Midlands College

N5 Certificate, Financial Management

2004 - 2004

Completed the N5 Certificate in Financial Management, gaining foundational knowledge in financial principles and practices. Focused on key areas of financial operations and management.

East Cape Midlands College

N4 Certificate, Financial Management

2004 - 2004

Obtained the N4 Certificate in Financial Management, building a strong base in financial concepts and their application. Developed skills essential for effective financial administration.

Victoria Girls High School

High School Diploma, General Studies

2000 - 2003

Achieved a High School Diploma, completing secondary education with a focus on a broad curriculum. Developed foundational academic skills and prepared for further studies.