Rena Hoso
@renahoso
Dedicated team member trainer
What I'm looking for
I am a results-driven team member trainer with experience in training and developing team members to achieve exceptional performance. My expertise includes conducting orientation sessions, providing comprehensive training on company policies, and ensuring compliance with safety and hygiene standards.
As a team member trainer at Tawfeer Supermarket, I have successfully implemented new procedures and technologies that improved efficiency and streamlined operations. I have also led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
I am committed to delivering excellent customer service and ensuring that team members understand the importance of customer satisfaction. I am a strong communicator and problem-solver, with excellent leadership and project management skills.
Experience
Work history, roles, and key accomplishments
Team Member
Tawfeer Supermarket
Dec 2021 - Present (3 years 6 months)
Trained team members on company policies, customer service, and work processes
Cashier
Tawfeer Supermarket
Oct 2021 - Jun 2022 (8 months)
Handled customer transactions and maintained a high level of customer satisfaction
Education
Degrees, certifications, and relevant coursework
Beirut Arab University
Business Management
2021 - 2022
Pursued higher education in Business Management
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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