Karim Abdul Samad

Specialized in training Large Language Models (LLMs) and refining AI capabilities in image recognition, audio ranking, and interactive web testing to optimize AI accuracy and responsiveness. Enhanced AI model performance by collaborating on adaptive training pipelines that improved data comprehension and real-world applicability.

Led the Ras Beirut Department, leading 5+ agents, delivering training programs, and setting performance benchmarks, resulting in 95% KPI compliance and strengthened overall team output. Facilitated 100+ property viewings monthly with a 90% satisfaction rate, while qualifying 25+ clients weekly and boosting conversion rates by 15% through strategic property matching.

Launched the retail outlet, reaching 100% of targeted sales capacity within 6 months and managing $50K+ in annual inventory through regional procurement and logistics oversight. Tracked sales KPIs and optimized strategies, achieving an average 20% quarterly revenue growth, while designing seasonal campaigns that increased foot traffic by 50% during peak periods.

Strategically planned and executed 5 training workshops in Jordan and Lebanon, overseeing end-to-end event logistics, equipment setup, and trainer coordination. Provided direct interactive training workshops in Chemical, Biological, Radiological, and Nuclear (CBRN), enhancing participant engagement and understanding.

Founded and scaled a music and corporate events agency, becoming a key player in the local rock and heavy metal event scene. Organized 15+ successful events, managing budgets, logistics, and vendor relations to deliver high-impact experiences.

Implemented and customized software solutions for client-specific needs, improving system usability and data accuracy. Provided training for client teams, achieving a 25% reduction in support tickets post-training.

Increased department customer satisfaction rates from 65% to 95% by redesigning onboarding and training materials. Conducted product training for cross-departmental teams, improving knowledge retention by 40%.

Conducted targeted seminars for corporate clients, generating 30% of new business leads for personal loans. Managed the full loan lifecycle from client consultation to final document processing, ensuring a smooth handover to banking operations.

Spearheaded the development of customer service and sales departments, and client acquisition strategies across multiple industries, including office furniture, design, and e-commerce. Secured long-term contracts with SMEs and large corporations, contributing to consistent revenue streams.

Launched a new cash van sales division, co-authoring operational policies and designing efficient delivery routes. Conducted market research and provided actionable recommendations, resulting in a 20% increase in regional market share for the bottled water brand.

Studied Banking and Finance at Griffith University, focusing on core principles and practices within the financial sector. Developed a strong understanding of banking operations, financial markets, and economic principles.