Badal Patil

I am a results-driven customer service and technical support professional with three years of hands-on experience providing first-line support, handling inquiries, and resolving hardware and software issues. I have worked across customer support, merchant support, payment processing, and order delivery channels, consistently meeting SLAs and delivering high-quality service.

I excel at active listening, clear communication, and fast problem solving, and I have experience onboarding users, configuring systems, conducting basic end-user training, and collaborating with IT teams on escalations. My focus is on ensuring customer satisfaction, maintaining positive relationships, and driving timely resolutions.