Reggie Yankson

I’m an empathetic, people-driven professional with a degree in Education and Psychology, and I bring strong interpersonal, communication, and problem-solving skills to customer success. I focus on building lasting relationships, resolving conflicts, and delivering measurable results—supported by a 95% conflict resolution rate and consistent customer satisfaction across administrative and educational settings.

As a Sales Coordinator at Begens Ent. Ghana (2023–Present), I oversee day-to-day sales operations to keep workflows smooth and efficient. I attend to customer inquiries with prompt, professional service, and I manage and maintain accurate financial records and bookkeeping to ensure compliance and data integrity.

Earlier, as an Administrative Assistant with the Ghana Armed Forces during National Service (2021–2022), I designed and maintained electronic and physical filing systems to improve document accessibility, and I resolved issues for 70+ customers while coordinating communication between internal departments and external stakeholders. With my education and mentorship background, I’m equally comfortable supporting people directly—whether through organized stakeholder sessions like parent-teacher conferences or through educator and career guidance roles as a student mentor and counsellor.