Baba Seidu
@babaseidu
Customer-focused professional with experience in customer service, sales, and teaching, delivering empathetic, efficient support.
GhanaWhat I'm looking for
I am a dedicated and adaptable professional with experience across customer service, teaching, and sales roles, focused on clear communication and relationship building.
In customer-facing roles I have resolved complex queries, handled complaints with empathy, and supported transactions including order tracking, refunds, and rewards inquiries.
As National Service Personnel I provided business support to micro, small, and medium enterprises, helping with sales records to improve credit access and business performance.
I deliver high-quality support in fast-paced environments, combining strong organisational skills, analytical thinking, and the ability to work independently or collaboratively to meet goals.
Experience
Work history, roles, and key accomplishments
COResponded to customer inquiries across channels, resolved payment and refund issues, and provided order/tracking and product information to improve first-contact resolution and customer satisfaction.
National Service Personnel
National Service Scheme
Jan 2023 - Jan 2024 (1 year)
Provided accounting aid and business support to micro, small, and medium enterprises, assisting with sales recordkeeping to improve credit accessibility and business performance.
Sales Representative
Malarge Collection
Jan 2021 - Jan 2023 (2 years)
Implemented sales strategies, informed customers about promotions, negotiated terms, and worked to achieve sales targets while expanding the customer base.
Teacher
King and Queens School
Jan 2018 - Jan 2019 (1 year)
Developed and delivered lesson plans, assessed student progress and adjusted teaching strategies to meet individual needs while maintaining classroom resources for effective learning.
Education
Degrees, certifications, and relevant coursework
UHUniversity of Ghana, College of Humanities
Bachelor of Arts, Economics and Information Studies
2019 - 2023
Completed a Bachelor of Arts in Economics and Information Studies at the University of Ghana, College of Humanities from 2019 to 2023.
Tech stack
Software and tools used professionally
Availability
Location
GhanaAuthorized to work in
Job categories
Interested in hiring Baba?
You can contact Baba and 90k+ other talented remote workers on Himalayas.
Message BabaFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
