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@asedasarpong
Dynamic professional passionate about client success and project management.
I am a dynamic and adaptable professional with a proven ability to thrive in global environments. My journey has equipped me with excellent communication skills, cultural awareness, and a proactive mindset, enabling me to foster successful partnerships and drive business strategies in emerging markets. I have a strong background in client relationship management and project coordination, which I honed through my experiences as a Customer Success Lead and Virtual Assistant.
Throughout my career, I have successfully engaged with senior executives, analyzed market data, and promoted customer success while delivering high-pressure projects. My notable achievements include leading the onboarding process for new clients at Eco-Impact and assisting with successful event planning at Ykj EmpowerU Nation Foundation. I am committed to contributing value to global markets and am open to year-round travel and relocation.
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Work history, roles, and key accomplishments
Empowerment Care
Jun 2024 - Present (1 year 5 months)
Providing tailored education and healthcare for people within the community in Accra. Engaging with local populations to enhance community well-being.
Ykj EmpowerU Nation Foundation
Nov 2023 - Nov 2023 (0 months)
Managed stakeholder communication, international outreach, meeting scheduling, and data collection. Organized virtual networking activities and provided administrative support while ensuring high client satisfaction.
Eco-Impact
Nov 2023 - Nov 2023 (0 months)
Led the onboarding process for new clients, ensuring a seamless transition to the platform. Designed and conducted product training sessions, analyzed customer success metrics, and advocated for customer needs within the organization.
Association International School
Oct 2022 - Oct 2023 (1 year)
Organized course materials, created presentations, and assisted in delivering lectures. Engaged with students and guardians, enhancing the learning experience through effective communication.
University of Ghana
Jan 2022 - May 2022 (4 months)
Developed and implemented project plans, allocated tasks, and facilitated communication among team members. Conducted research and presented findings to stakeholders.
Degrees, certifications, and relevant coursework
Certification, Virtual Assistance
2024 - 2024
Grade: Honors
Completed a Virtual Assistant Programme Certification, developing skills in client communication, time management, and project management tools.
Bachelor of Science, Biological Sciences
2018 - 2022
Activities and societies: Secretary of my Student Department
Studied Biological Sciences with coursework in research methods, data analysis, and communication skills. Successfully completed an internationally sponsored water quality project.
High School Diploma, General Sciences
2014 - 2017
Completed studies in General Sciences, focusing on foundational scientific principles and methodologies.
Software and tools used professionally
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