Open to opportunities

Aseda Sarpong

@asedasarpong

Message

Dynamic professional passionate about client success and project management.

Ghana

Message

What I'm looking for

I seek a role that fosters professional growth and values collaboration.

I am a dynamic and adaptable professional with a proven ability to thrive in global environments. My journey has equipped me with excellent communication skills, cultural awareness, and a proactive mindset, enabling me to foster successful partnerships and drive business strategies in emerging markets. I have a strong background in client relationship management and project coordination, which I honed through my experiences as a Customer Success Lead and Virtual Assistant.

Throughout my career, I have successfully engaged with senior executives, analyzed market data, and promoted customer success while delivering high-pressure projects. My notable achievements include leading the onboarding process for new clients at Eco-Impact and assisting with successful event planning at Ykj EmpowerU Nation Foundation. I am committed to contributing value to global markets and am open to year-round travel and relocation.

Experience

Work history, roles, and key accomplishments

Current

Ambassador

Current

Empowerment Care

Jun 2024 - Present (11 months)

Providing tailored education and healthcare for people within the community in Accra. Engaging with local populations to enhance community well-being.

Community Engagement Education Healthcare Communication Support Outreach

Customer Success Lead

Eco-Impact

Nov 2023 - Nov 2023 (0 months)

Led the onboarding process for new clients, ensuring a seamless transition to the platform. Designed and conducted product training sessions, analyzed customer success metrics, and advocated for customer needs within the organization.

Customer Success Onboarding Zendesk Asana Google Analytics Training Performance Analysis Communication

Virtual Assistant

Ykj EmpowerU Nation Foundation

Nov 2023 - Nov 2023 (0 months)

Managed stakeholder communication, international outreach, meeting scheduling, and data collection. Organized virtual networking activities and provided administrative support while ensuring high client satisfaction.

Stakeholder Management Virtualization Google Workspace Event Coordination Communication Data Management Social Media Project Management Time Management

Teaching Assistant

Association International School

Oct 2022 - Oct 2023 (1 year)

Organized course materials, created presentations, and assisted in delivering lectures. Engaged with students and guardians, enhancing the learning experience through effective communication.

Presentation Skills Research Google Workspace Engagement Communication Classroom Management Support

Project Lead

University of Ghana

Jan 2022 - May 2022 (4 months)

Developed and implemented project plans, allocated tasks, and facilitated communication among team members. Conducted research and presented findings to stakeholders.

Project Management Research Team Coordination Communication Data Analysis Presentation Skills Planning Stakeholder Engagement Leadership

Education

Degrees, certifications, and relevant coursework

ALX Africa

Certification, Virtual Assistance

2024 - 2024

Grade: Honors

Completed a Virtual Assistant Programme Certification, developing skills in client communication, time management, and project management tools.

University of Ghana

Bachelor of Science, Biological Sciences

2018 - 2022

Activities and societies: Secretary of my Student Department

Studied Biological Sciences with coursework in research methods, data analysis, and communication skills. Successfully completed an internationally sponsored water quality project.