Open to opportunities

Jemi Matekia

@jemimatekia

Message

Dedicated individual with strong communication and problem-solving skills.

South Africa

Message

What I'm looking for

I am looking for a role that allows me to utilize my communication skills and offers opportunities for growth in a supportive environment.

I am a dedicated and hardworking individual with a strong commitment to excellence. My experience spans various roles, including sales and customer service, where I have honed my communication skills and ability to work effectively in team environments. I thrive on challenges and am goal-driven, always striving to meet and exceed expectations.

Throughout my career, I have developed excellent problem-solving and time management skills, which have allowed me to handle customer queries efficiently and effectively. I have a proven track record of success in roles such as a sales agent and call center agent, where I have demonstrated my ability to communicate clearly and actively listen to customers. My academic achievements, including certificates of appreciation and excellence in various subjects, reflect my commitment to continuous learning and personal growth.

Experience

Work history, roles, and key accomplishments

Sales Agent

Callforce

Served as a sales agent for the SiriusXM campaign, responsible for contacting customers to encourage sign-ups for promotional subscriptions. Successfully engaged with potential subscribers to meet sales targets.

Sales Customer Acquisition Telemarketing Communication Persuasion

Work From Home Agent

US Global Marketing

Worked as a work-from-home agent, handling incoming calls and responding to customer queries. Utilized clear communication and active listening skills to resolve customer issues effectively.

Customer Service Remote Work Communication Problem Solving

Call Center Agent

3i Solution

Functioned as an inbound and outbound call center agent, making and taking calls to attend to customer queries. Demonstrated strong communication, high energy, active listening, and interpersonal skills.

Call Center Operations Inbound Outbound Calling Communication Interpersonal Skills

Counter Hand

Kwik Spar

Held the position of counter hand, responsible for taking customer orders and handling complaints. Applied communication, patience, and multitasking skills to manage customer interactions efficiently.

Customer Service Order Taking Complaint Handling Communication Multitasking