Rebekah Taylor

I'm an operations-focused professional with experience supporting high-volume, detail-sensitive work across remote customer service, team operations, business ownership, and administrative support.

At Customer Direct, I maintain accurate electronic records and documentation across multiple systems while consistently meeting productivity, quality, and compliance standards. I also supported onboarding, coaching, quality feedback, and day-to-day coordination for a temporary team of 20+ representatives during a large-scale campaign.

As the owner of Etched Arts, I managed the operational side of the business from start to finish, including inventory, purchasing, receiving, shipping, scheduling, customer correspondence, recordkeeping, and project coordination. That experience strengthened my ability to manage competing priorities, identify what needs attention, and keep work moving without constant oversight.

Earlier in my career, I prepared reports and tracked payroll, bonuses, contracts, training records, and departmental documentation supporting leadership and more than 125 sales representatives across 11 states.

I'm particularly interested in remote operations, product operations, project coordination, documentation, quality, and data-focused support roles. I enjoy work that involves organizing information, maintaining accurate records, improving processes, tracking details, and helping teams operate efficiently. I'm comfortable working independently, learning new systems, and taking ownership of work from request through completion.