Kiara Thompson

I am a detail-oriented operations and office manager with over seven years supporting business operations, customer service, and project coordination. I excel at streamlining workflows and maintaining accurate records in fast-paced, deadline-driven environments.

In my recent role I managed sales, orders, and inventory across multiple platforms while providing timely, detailed customer support primarily via email. I coordinated vendor relations, handled product sourcing, and processed insurance claims and bookkeeping with attention to accuracy.

I designed and maintained a user-friendly company website and planned social media campaigns to drive engagement and sales, while analyzing operational and traffic reports to identify process improvements. I also led onboarding, maintained employee records, and created compliance documentation.

I'm seeking a remote position where I can apply my organizational, written-communication, and customer-support strengths to improve operations and customer retention. I bring disciplined prioritization, strong reporting skills, and a collaborative approach to team training and problem resolution.