Open to opportunities

Rebeca Ionescu

@rebecaionescu

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Diligent and reliable individual with strong customer service skills.

United Kingdom

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills while providing opportunities for growth and development.

I am a diligent and self-motivated individual with a solid work ethic and a positive attitude. My experience in customer service and team environments has equipped me with excellent communication and time management skills. I thrive in diverse settings and adapt quickly to new challenges, always striving to meet deadlines and achieve targets.

Throughout my employment history, I have developed strong people skills and a knack for problem-solving. My roles have ranged from seasonal positions at B&M to health advising with the NHS, where I learned to work efficiently under pressure while providing essential support to others. I am eager to continue developing my skills and contribute positively to a company that values growth and teamwork.

Experience

Work history, roles, and key accomplishments

Current

Seasonal Colleague

Current

B&M

Oct 2024 - Present (9 months)

Engaged with customers by answering queries, assisting with their needs, and serving them at the till. Contributed to store presentation by building displays, greeting customers, stocking shelves, and pricing items.

Customer Service Stock Management Merchandising Retail Operations Display Pricing

Health Advisor/Call Handler

NHS

Jul 2024 - Sep 2024 (2 months)

Collected essential patient details and logged information onto a computer system efficiently and calmly. Conducted patient assessments over the phone and provided clear, life-saving advice.

Data Entry Emergency Response Active Listening Communication Medical Terminology Systems

Picking and Packing

Red Recruitment

Aug 2023 - Present (1 year 11 months)

Accurately located goods using barcodes and serial numbers for customer orders, then packed and labelled products. Operated warehouse machinery to move goods and inspected items for damage before packaging.

Order picking Warehouse operations Quality Control Inventory Management Health and Safety

Picking and Packing

All Occasions

Jan 2023 - Present (2 years 6 months)

Responsible for locating and packing customer orders, ensuring accuracy with barcodes and serial numbers. Utilized warehouse machinery to transport goods and maintained fully stocked storage areas.

order fulfillment Packaging Inventory Control Warehouse Safety Logistics Stock Rotation

Customer Service/Bank Assistant

Barclays

Apr 2020 - Present (5 years 3 months)

Greeted customers and assisted with cash counting, payment processing, and withdrawals. Handled face-to-face inquiries and guided customers to self-serve options.

Customer Service Payment Processing Client Relations Problem Solving Communication Banking Operations

Education

Degrees, certifications, and relevant coursework

Sandwell College

Level 2 Certiﬁcate, Hairdressing

Completed a Level 2 Certiﬁcate in Hairdressing at Sandwell College. Gained practical skills and theoretical knowledge in various hairdressing techniques and practices.

Sandwell College

Level 3 Diploma, Fashion

Achieved a Level 3 Diploma in Fashion at Sandwell College. Developed an understanding of fashion design principles, trends, and industry practices.

Sandwell College

GCSE, Mathematics and English

Grade: Pass

Successfully passed GCSE examinations in Mathematics and English at Sandwell College. Developed foundational knowledge and skills in core academic subjects.