Aiesha K
@aieshak
Enthusiastic job seeker with strong customer service skills.
What I'm looking for
I am a highly motivated individual with a passion for customer service and a strong ability to build rapport with clients. My experience spans various roles, including as a Trainee Dispenser and Warehouse Operative, where I honed my skills in fast-paced environments. I thrive on challenges and am eager to contribute to a team that values collaboration and growth.
Throughout my career, I have demonstrated my ability to communicate effectively, both verbally and in writing. I take pride in my problem-solving skills and my capacity to learn quickly. My previous roles have equipped me with the skills necessary to maintain strong working relationships and deliver exceptional service to customers. I am now seeking a customer-facing role that will allow me to further develop my skills and contribute to a dynamic team.
Experience
Work history, roles, and key accomplishments
Warehouse Operative/Picker & Packer
Taskmaster
Dec 2023 - Present (1 year 8 months)
Responsible for picking and packing clothing items according to invoices. Operated hand-operated lifts and adhered to company policy and health and safety procedures.
Trainee Dispenser
UK Pharmacy
Nov 2021 - Present (3 years 9 months)
Dispensed medications and organized them on shelves for efficient service. Handled customer telephone calls, resolving queries and referring complex issues to the pharmacist.
Nursery Assistant
Rose Hill's Childrens Nursery
Jan 2018 - Present (7 years 7 months)
Managed attendance registers and engaged children through storytelling and interactive play. Assisted with feeding and set up safe nap areas for the children.
Sales Assistant
Smart Clothing
Aug 2017 - Present (8 years)
Provided high-level customer service during peak season, assisting with queries and purchases. Managed cash and card payments, restocked items, and maintained store cleanliness.
Volunteer Retail Assistant
Islamic Relief Shop
Oct 2016 - Present (8 years 10 months)
Collected and quality-checked donations, then organized and price-labeled them for resale. Assisted customers with queries and complaints, and maintained inviting store displays.
Sales Assistant
Home Based Jewellery Business
Feb 2015 - Present (10 years 6 months)
Managed stock ordering based on demand and market trends, including regular stock checks. Handled inbound and outbound calls, upselling products, and conducted business-to-business calls to enhance brand awareness.
Education
Degrees, certifications, and relevant coursework
Bolton College
NVQ Level 2, Childcare and Health and Social Care
2017 - 2018
Completed NVQ Level 2 in Childcare, gaining foundational knowledge and practical skills in early childhood education and development. Additionally, obtained an NVQ Level 2 in Health and Social Care, focusing on principles of care and support.
Bolton Muslim Girl's School
GCSEs, Various Subjects
2013 - 2017
Achieved a strong educational foundation with GCSEs in core subjects including Mathematics, English Language and Literature, and ICT. Further qualifications were obtained in Science, Food Technology, Health and Social Care, Arabic, and Religious Studies.
Availability
Location
Authorized to work in
Job categories
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