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Open to opportunities

Aiesha K

@aieshak

Enthusiastic job seeker with strong customer service skills.

United Kingdom
Message

What I'm looking for

I am looking for a customer-facing role that fosters growth and teamwork.

I am a highly motivated individual with a passion for customer service and a strong ability to build rapport with clients. My experience spans various roles, including as a Trainee Dispenser and Warehouse Operative, where I honed my skills in fast-paced environments. I thrive on challenges and am eager to contribute to a team that values collaboration and growth.

Throughout my career, I have demonstrated my ability to communicate effectively, both verbally and in writing. I take pride in my problem-solving skills and my capacity to learn quickly. My previous roles have equipped me with the skills necessary to maintain strong working relationships and deliver exceptional service to customers. I am now seeking a customer-facing role that will allow me to further develop my skills and contribute to a dynamic team.

Experience

Work history, roles, and key accomplishments

TA

Warehouse Operative/Picker & Packer

Taskmaster

Dec 2023 - Present (1 year 8 months)

Responsible for picking and packing clothing items according to invoices. Operated hand-operated lifts and adhered to company policy and health and safety procedures.

UP

Trainee Dispenser

UK Pharmacy

Nov 2021 - Present (3 years 9 months)

Dispensed medications and organized them on shelves for efficient service. Handled customer telephone calls, resolving queries and referring complex issues to the pharmacist.

SC

Sales Assistant

Smart Clothing

Aug 2017 - Present (8 years)

Provided high-level customer service during peak season, assisting with queries and purchases. Managed cash and card payments, restocked items, and maintained store cleanliness.

IS

Volunteer Retail Assistant

Islamic Relief Shop

Oct 2016 - Present (8 years 10 months)

Collected and quality-checked donations, then organized and price-labeled them for resale. Assisted customers with queries and complaints, and maintained inviting store displays.

HB

Sales Assistant

Home Based Jewellery Business

Feb 2015 - Present (10 years 6 months)

Managed stock ordering based on demand and market trends, including regular stock checks. Handled inbound and outbound calls, upselling products, and conducted business-to-business calls to enhance brand awareness.

Education

Degrees, certifications, and relevant coursework

BC

Bolton College

NVQ Level 2, Childcare and Health and Social Care

2017 - 2018

Completed NVQ Level 2 in Childcare, gaining foundational knowledge and practical skills in early childhood education and development. Additionally, obtained an NVQ Level 2 in Health and Social Care, focusing on principles of care and support.

BS

Bolton Muslim Girl's School

GCSEs, Various Subjects

2013 - 2017

Achieved a strong educational foundation with GCSEs in core subjects including Mathematics, English Language and Literature, and ICT. Further qualifications were obtained in Science, Food Technology, Health and Social Care, Arabic, and Religious Studies.

Tech stack

Software and tools used professionally

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Aiesha K - Warehouse Operative/Picker & Packer - Taskmaster | Himalayas