Sarah Akinwusi
@sarahakinwusi
I deliver accurate customer service, POS processing, and efficient retail operations.
United KingdomWhat I'm looking for
I've supported fast-paced customer and retail operations at Tesco, NHS Staff Bank, McDonald's, and the Ministry of Justice. I handle high-volume enquiries, appointments, POS transactions, cash handling, order processing, inventory tasks, and documentation with accuracy and clear communication.
At Tesco, I picked and packed customer orders using handheld scanners while maintaining organisation and cleanliness to support shipment accuracy. I bring empathy, teamwork, adaptability, and attention to detail to busy customer-facing environments.
Experience
Work history, roles, and key accomplishments
Handled high-volume inventory in a fast-paced retail environment, processing orders and logistics tasks. Picked and packed customer orders using handheld scanners, reducing mis-picks and improving shipment accuracy.
Receptionist
NHS Staff Bank
Apr 2023 - Apr 2024 (1 year)
Managed high volumes of inbound and outbound calls, scheduling appointments and maintaining accurate records using digital systems. Handled sensitive customer conversations with empathy and supported workflow efficiency during peak times.
Delivered excellent customer service in a fast-paced environment, processing orders at the register and drive-thru with high accuracy. Maintained store cleanliness and rotated through multiple stations, demonstrating adaptability during peak periods.
Coordinated preparation and documentation to ensure smooth operational processes, assisting teams with administrative tasks and documentation management. Demonstrated strong organisational skills by managing schedules and supporting time management in fast-paced environments.
Education
Degrees, certifications, and relevant coursework
St Catherine's Catholic School
GCSE, General Education
Grade: 9-5
Completed GCSEs in 10 subjects with grades ranging from 9 to 5, including English Language (7), English Literature (8), and Mathematics (6).
Tech stack
Software and tools used professionally
Availability
Location
United KingdomAuthorized to work in
Job categories
Skills
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