Lee Mcmanus

Performed all warehouse operations including receiving/dispatching goods, loading/unloading deliveries, organising stock, and conducting inventory checks to improve workflow and reduce errors.

Provided telephone-based servicing for banking products, adapting quickly to member needs and delivering professional, right-first-time support during a temporary assignment.

Monitored multiple production machines, managed end-to-end process from feeding to packing and wrapping, and met daily targets while maintaining quality and efficiency.

Serviced banking members by telephone delivering tailored, professional support and improving member journeys through simplification and right-first-time outcomes.

Prepared and packaged company deliveries, maintained organisation and efficiency, and adhered to policies and procedures while working independently and as part of a team.

Delivered tailored customer support for auto insurance customers, built rapport to retain clients, and consistently met performance targets in a fast-paced environment.

Executed site preparation, material handling, and assisted tradespeople while operating tools safely and maintaining compliance with health and safety standards to meet project schedules.

Conducted door-to-door fundraising, built customer trust to secure monthly donations, and managed workload autonomously while achieving commission-based targets.

Completed secondary education including English Language and GCSEs between 1995 and 2000.