Lee Mcmanus
@leemcmanus
Reliable customer-service professional with warehouse and hands-on operational experience.
What I'm looking for
I am a self-motivated, practical, and detail-oriented customer service professional with broad hands-on experience in warehouse operations, manufacturing machine oversight, sales, and construction. I take pride in delivering tailored, right-first-time service and in improving processes to help teams meet targets.
Throughout roles at Nationwide, Barclays, Admiral, and multiple warehouse and production employers, I developed strong rapport-building, time-management, administrative, and problem-solving skills, regularly contributing ideas that improved workflows and efficiency.
I work well both independently and as part of a team, remain calm under pressure, and am committed to progressing my career within a company where I can add value through practical contributions, strong work ethic, and continuous improvement.
Experience
Work history, roles, and key accomplishments
Warehouse Operative
Crosby Composites Ltd
Sep 2024 - Sep 2025 (1 year)
Performed all warehouse operations including receiving/dispatching goods, loading/unloading deliveries, organising stock, and conducting inventory checks to improve workflow and reduce errors.
Customer Service Advisor
Barclays
Apr 2024 - Jul 2024 (3 months)
Provided telephone-based servicing for banking products, adapting quickly to member needs and delivering professional, right-first-time support during a temporary assignment.
Machine Operator / Packer
Plasmotec Ltd
Dec 2023 - Apr 2024 (4 months)
Monitored multiple production machines, managed end-to-end process from feeding to packing and wrapping, and met daily targets while maintaining quality and efficiency.
Customer Service Advisor
Nationwide
Dec 2021 - Nov 2023 (1 year 11 months)
Serviced banking members by telephone delivering tailored, professional support and improving member journeys through simplification and right-first-time outcomes.
Warehouse Operative
Pearmine
Aug 2020 - Dec 2021 (1 year 4 months)
Prepared and packaged company deliveries, maintained organisation and efficiency, and adhered to policies and procedures while working independently and as part of a team.
Customer Service Advisor
Admiral
Delivered tailored customer support for auto insurance customers, built rapport to retain clients, and consistently met performance targets in a fast-paced environment.
Labourer
JHaynes Property Ltd
Executed site preparation, material handling, and assisted tradespeople while operating tools safely and maintaining compliance with health and safety standards to meet project schedules.
Direct Sales Representative
Charity Fundraising
Conducted door-to-door fundraising, built customer trust to secure monthly donations, and managed workload autonomously while achieving commission-based targets.
Education
Degrees, certifications, and relevant coursework
Porth County Comprehensive School
GCSEs, General Secondary Education
1995 - 2000
Completed secondary education including English Language and GCSEs between 1995 and 2000.
Availability
Location
Authorized to work in
Job categories
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