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Raysasaana Namshum

@raysasaananamshum

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Senior enterprise account leader driving digital transformation with full commercial and delivery ownership.

India

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What I'm looking for

I’m returning to senior client leadership roles with full account ownership—leading commercial strategy, multi-market digital delivery governance, and executive stakeholder alignment. I value accountability, fast decision-making, and partner teams that thrive in complexity across APAC/MEA.

I’m a senior client and account leader with 9+ years owning enterprise relationships and digital transformation programs across APAC and MEA. I’m known for holding full accountability—commercial, delivery, and executive stakeholder management at the same time, not sequentially.

At Imagination, I served as the primary client owner for a USD 4M+ global automotive OEM across 10+ markets, leading both scope negotiation and end-to-end multi-market program delivery. I also established governance rhythms like MBRs and KPI reporting frameworks to give senior leadership real-time program visibility, while managing risk escalation and complex stakeholder alignment across time zones.

Previously at Ampersand, I grew an 11+ brand portfolio to drive INR 5Cr year-on-year revenue through proactive relationship development and execution excellence. In 2026, I took a deliberate career break to build Zinvera Home, a D2C ceramic brand, gaining first-hand understanding of client-side commercial decision making—now returning to senior client leadership with full account ownership as the mandate.

Experience

Work history, roles, and key accomplishments

Current

Founder, Zinvera Home

Current

Zinvera Home

Jan 2026 - Present (5 months)

Built and launched Zinvera Home, a D2C ceramic lifestyle brand, managing end-to-end operations from product curation and vendor coordination to e-commerce execution and customer engagement. Owns digital operations, brand strategy, and business planning with hands-on experience across customer-side commercial decision making.

D2C E Commerce Operations Customer Experience Digital Operations Vendor Management Customer Engagement Brand Strategy Business Planning

Senior Account Manager

Imagination Shanghai

Feb 2020 - Dec 2025 (5 years 10 months)

Served as primary client owner for a USD 4M+ global automotive OEM, leading commercial account management and end-to-end delivery of a multi-market digital sales platform rollout across APAC & MEA dealer networks. Established executive governance (MBRs, KPI reporting) and managed risk/escalations to drive adoption and successful dealer onboarding across 10+ markets.

Enterprise Account Management Program Management Digital Transformation Commercial Negotiation KPIs Change Management

Brand Manager & Account Manager

ampersand

Jan 2017 - Feb 2020 (3 years 1 month)

Owned client relationships across 11+ brand accounts, translating strategic briefs into structured campaigns & managing execution across integrated marketing, product, and sales teams. Grew account revenue by INR 5Cr yoy through proactive relationship development, solution pitching, and delivery excellence.

Management Trainee & Center head

Dr. Agarwal's Healthcare

Apr 2016 - Nov 2016 (7 months)

Led a 30-member center team, overseeing operations, customer experience, and revenue performance.
Improved CSAT from 50% to 75% and contributed to INR 12 Lakhs MoM revenue growth through operational improvements and client service quality initiatives.