sahil anand

Owns end-to-end customer success for an enterprise AI-powered client health platform serving Fortune 500 accounts, leading executive business reviews and adoption programs. Architected Salesforce Einstein and GenAI workflows to automate CRM lifecycles, achieving a 15% uplift in platform adoption.

Owned a $70M USD Maldives portfolio as primary customer success lead for a top enterprise partnership, driving 150% business recovery post-pandemic. Managed the $3M USD OYO strategic account end-to-end, building multi-year expansion plans and governing cross-functional KPIs.

Led Times Campus Programs end-to-end, defining customer success milestones and aligning internal stakeholders across product, sales, and support to drive brand equity and revenue in the student segment.

Managed 5 distributor accounts with $1.3M annual AUM, delivering territory revenue targets through structured GTM execution, partner performance tracking, and proactive relationship management.

Completed the AI for Business program at the University of Pennsylvania in 2026.

Earned the Generative AI Leader certification from Google Cloud in 2025.

Completed the Agentic AI program at Genpact from 2024 to 2025.

Completed the Executive Program in Marketing Analytics at IIM Kashipur in 2017.

Completed the SQL and Relational Databases course from IBM.

Earned the Tableau Desktop Certified certification from Tableau LLC in 2020.

Earned a PGDM in Marketing from TAPMI Manipal from 2012 to 2014.

Earned a B.Tech in Engineering from GGSIPU Delhi from 2008 to 2012.