Vikrant Yadav
@vikrantyadav1
I build enterprise SaaS revenue, retention, and customer-success operations from scratch.
IndiaWhat I'm looking for
I'm building APAC commercial success at Transformify, an AI-powered SaaS platform for ATS, Contractor of Record, and global payment automation. I built the revenue function from scratch, manage enterprise relationships, and created a Help Centre and video library that reduced onboarding time and support queries.
Previously at Zeno Health, I led West Bengal operations across 160+ pharmacy franchises and a 16-person management team. I grew zonal revenue from INR 3 Cr to INR 7 Cr in two quarters, achieved zero franchise attrition, and increased upsell and cross-sell revenue by 50%.
At BYJU'S Exam Prep, I progressed through 3 roles to lead 220+ personnel and INR 50 Cr annually. I owned renewal and engagement for 5,000+ learner accounts, sustained 96% retention, and built playbooks that improved response time, productivity, and new-hire ramp time.
Experience
Work history, roles, and key accomplishments
Account Director, APAC
Transformify Ltd.
Jun 2025 - Present (1 year 3 months)
Built the APAC revenue function from scratch, managing 150+ target accounts and 30–40 active enterprise relationships, achieving $15,000 MRR across three consecutive quarters. Designed and launched the Help Centre and Product Video Library, reducing onboarding hours by ~30% and support queries by ~25%.
Zonal Head-Sales & Operations
Zeno Health
Jan 2024 - Apr 2025 (1 year 3 months)
Spearheaded sales and operations for 160+ franchises in West Bengal, leading a team of 16 Area Managers to achieve 30% monthly revenue growth. Led high-impact projects contributing to a 133% revenue surge and streamlined accounts receivables to improve cash flow.
Vertical Head
BYJU'S
Jul 2018 - Dec 2023 (5 years 5 months)
Achieved remarkable growth in Upgrades and Renewal Business with a 75% month-on-month conversion rate, driving significant revenue expansion. Led a team of 200 sales associates, 17 managers, and 3 associate senior managers, consistently delivering monthly business of 4 Cr (Indian Crore, equivalent to 10 million).
Education
Degrees, certifications, and relevant coursework
Deakin University
Master of Business Administration, Business Administration
2026 -
Pursuing a Global MBA at Deakin University, Australia, with an expected completion in 2027.
Dr. Ram Manohar Lohia National Law University
Bachelor of Arts, Bachelor of Laws (Hons), Law
Earned a BA LLB (Hons) from Dr. Ram Manohar Lohia National Law University, Lucknow in 2018.
IMT Ghaziabad
Post Graduate Programme in Management, Leadership & Decision Making
2021 -
Completed the PGPM in Leadership & Decision Making at IMT Ghaziabad in 2021.
Coursera
Specialisation, Project Management
Completed the Google Project Management Specialisation on Coursera in 2023.
Availability
Location
IndiaAuthorized to work in
Salary expectations
Social media
Job categories
Skills
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