Rayna Collins

I bring 10+ years of work experience ranging from customer service to childcare, and I’m known as an extremely fast learner who is very attentive to details. I work well both in team settings and independently, and I’m very open to communication.

In my current role as an Internal Service Writer in the warranty department, I file claims through major vendors (Honda, Can-am, Kawasaki, Polaris) and use strong unit knowledge and communication to handle issues by phone and through online warranty claims. I also write repair orders for new and used inventory and help ensure sold units are built, prepared, and sent out efficiently.

Before this, I supported operations across departments: purchasing coordination with vendor communications, credit requests, invoicing, inventory exceptions, and procurement for multiple branches; administrative support including order tracking, delivery/pickup scheduling, and day-to-day finances; plus sales and early childcare experience through teaching and structured lesson planning.