charmaine penn

Greeted patients and their caregivers on arrival.
Collected information such as patient details, medical history, billing, and insurance information.
Prepared patient admission and discharge documentation.
Entered information into databases and maintaining accurate records.
Relayed information to relevant staff members.
Informed patients and their caregivers of hospital procedures.

Scheduled appointments.
Provided Tire and Lube Express products by identifying customer needs, explained TLE products and services.
Processed and performed customer service requests.
Operated and maintained service area equipment, and ensuring customer safety and satisfaction.
Maintained the Auto Care Center by keeping the zone clean, organized and safe.

Collected Cash, checks, and credit card payments from customers.
Made changes accurately and efficiently .
Issued receipts to customers.
Dealt with returns and refunds as necessary.
Maintained cash control over register drawer and verified amounts.
Answered customer service questions.
Helped with other tasks as needed: managed shelves, and tracked inventory.

FAA(Federal Aviation Administration) Property-received new and transferred property from vendors from THC( Transportation Semiconductor, Conveyance) offices.
Fleet Management-Leased construction trucks for work in all states, ensured that vehicles had registrations and were added to the fleet system.
Ensured that all insurance and registrations to all drivers were mailed out nationwide.

Answered office phone and email, scheduled appointments, forwarded information to management.
Assisted front office staff with upper management and coordinating events.
Took messages, scanned documents and routing business correspondence.
Answered phones to direct inquires/ scheduled appointments/
Maintained office safety/ updated visitor logs/ issuing passes.
Filed contract documents in order.