Looking for a job

Rayen Mezzaz

@rayenmezzaz

Message

I deliver player-focused customer support through clear communication and fast problem-solving.

Tunisia

Message

What I'm looking for

I'm looking to apply my communication, troubleshooting, and customer-service skills to deliver seamless, elite-tier player support in gaming.

I've supported guests through Airbnb guest-service work, welcoming them, assisting with check-in and check-out, and responding to inquiries and special requests.

As an English Call Centre Agent, I've helped English-speaking customers resolve inquiries, complaints, and account issues while documenting interactions and following support procedures.

I'm a passionate gamer with advanced English communication skills, ready to bring organized, player-focused support to seamless gaming experiences.

Experience

Work history, roles, and key accomplishments

Customer Service Specialist

Airbnb

Welcomed guests and assisted with check-in and check-out. Responded to guest inquiries and special requests, coordinated with housekeeping, and provided local recommendations.

Customer Service Communication Skills Problem Solving Multitasking Organization

English Call Centre Agent

English Call Centre

Assisted English-speaking customers with inquiries, complaints, and account issues. Documented interactions and followed established support procedures, developing strong communication and problem-solving skills.

Customer Service Communication Skills Problem Solving Multitasking Documentation