Mednour Jawed
@mednourjawed
Motivated customer support agent with strong communication skills.
What I'm looking for
I am a motivated and detail-oriented Customer Support Agent fluent in English, dedicated to providing high-quality service. My experience in fast-paced environments has equipped me with the skills to resolve issues efficiently while maintaining a positive customer experience.
As a Freelance Customer Support Representative since 2022, I have honed my abilities in assisting customers via chat and email, demonstrating empathy and professionalism in every interaction. My adaptability and problem-solving skills allow me to handle multiple tickets effectively, ensuring customer satisfaction.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Freelance
Jan 2022 - Present (3 years 7 months)
Assisted customers via chat and email in English, resolving issues efficiently with empathy and professionalism. Handled multiple tickets and utilized CRM platforms to manage customer interactions effectively.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, General Studies
Completed secondary education, earning a High School Diploma. Developed foundational academic skills and prepared for further studies or professional endeavors.
Availability
Location
Authorized to work in
Job categories
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