randi joyner
@randijoyner
Patient Access Specialist and Medical Assistant trained in Epic EMR, HIPAA, scheduling, and patient registration.
United StatesWhat I'm looking for
I’m a Patient Access Specialist with experience in patient registration, check-in/check-out, insurance verification, and appointment scheduling. In my current role at Northwestern Medicine, I verify insurance & demographics, schedule appointments in Epic, collect copays, scan documents, and coordinate with the care team while maintaining HIPAA compliance.
I also bring hands-on clinical support experience from an Infusion Center Medical Assistant position, where I supported infusion treatments, monitored DigniCap patients, documented care in the EMR, performed blood glucose checks, and maintained AED readiness. With Medical Assistant, Phlebotomy, and EKG training completed, I combine accurate documentation, dependable patient service, and calm responsiveness in busy front-desk environments.
Experience
Work history, roles, and key accomplishments
Registered and checked in/out patients, verified insurance and demographics, and scheduled appointments in Epic. Collected copays, scanned documents, answered phones, coordinated with the care team, and maintained HIPAA compliance.
Medical Assistant
Supported infusion treatments in the infusion center by monitoring DigniCap patients and documenting care in the EMR. Performed blood glucose checks, maintained AED readiness, and observed patients while reporting concerns.
Cashier
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County Fair Foods
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Education
Degrees, certifications, and relevant coursework
Midwestern College
Medical Assistant Program (Phlebotomy & EKG), Medical Assistant / Phlebotomy / EKG
Completed Medical Assistant, Phlebotomy, and EKG training through the program. Prepared for patient care and clinical support roles including vitals and diagnostic assistance.
Bradley University
General Education Coursework, General Education
Completed general education coursework at Bradley University.
Simeon Career Academy
High School Diploma, High School
Earned a High School Diploma from Simeon Career Academy.
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
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