Kaitlyn Gelsosomo

Facilitate patient admissions by collecting and verifying demographic, insurance, and referral information. Serve as the first point of contact for patients, families, and referral sources, managing calls and scheduling while maintaining confidential records.

Dedicated Patient Appointment Specialist providing exceptional patient service in a fast-paced healthcare environment. Skilled in appointment scheduling, new patient registration, insurance verification, and retrieving medical records while maintaining HIPAA compliance.

Provided comprehensive clinical and administrative support in a pediatric and primary care clinic, including rooming patients, obtaining vital signs, administering vaccines, and managing lab specimens. Handled front desk operations and EMR documentation.

Served as a float Registered Medical Assistant across multiple specialty clinics, providing clinical and administrative support. Duties included rooming patients, obtaining vital signs, administering injections, performing EKGs and phlebotomy, and assisting with minor procedures.

Provided clinical and administrative support as a float medical assistant across cardiology and vascular care locations. Responsibilities included preparing exam rooms, rooming patients, performing EKGs, assisting with stress tests and vascular procedures, and administering medications.

Provided clinical and administrative support in a pain management clinic, including preparing patients for examinations, obtaining vital signs, assisting with interventional procedures, and performing diagnostic tests. Managed patient intake and maintained accurate EHR.

Provided clinical and administrative support in an outpatient setting, including rooming patients, obtaining vital signs, assisting with minor procedures, and administering injections. Performed basic testing procedures and managed patient flow.

Provided advanced customer service and performed complex financial transactions in a high-volume branch. Processed deposits, withdrawals, loan payments, and check cashing, and balanced cash drawers while ensuring compliance with bank policies.

Grade: 3.7

Activities and societies: Clinical skills and duties: Vital Signs and Measurements, Instrument Sterilization, Medication Administration, Testing, Urinalysis, Glucose/Cholesterol Testing, Outpatient Minor Surgery Procedures, Pregnancy Testing, Mono/Strep Testing, Scheduling Appointments, MedAssist Software, Clinic Traveling, Insurance Form Completion, Blood Samples - Venipuncture, Patient Care, Hemoglobin/Hematocrit, 12 Lead EKG, Laboratory Specimen

Graduated from Northwestern College with a Medical Assistant Certificate from an AMT approved program, achieving a GPA of 3.7 and RMA eligibility.