Rameika Caviness
@rameikacaviness
I resolve customer issues, process transactions, and build strong client relationships.
United StatesWhat I'm looking for
I've supported customers at CVS Health, NSB Bank, and Burlington by resolving complaints, processing payments and transactions, and providing clear product and service information.
At NSB Bank, I processed customer transactions and supported loss prevention measures. At CVS Health, I de-escalate concerns, assist with account management and payment plans, and maintain accurate data entry; at Burlington, I investigated sensitive complaints and helped sustain a cooperative customer experience.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
NSB Bank
May 2023 - Jul 2024 (1 year 2 months)
Processed customer transactions and implemented loss prevention measures to safeguard branch assets.
Education
Degrees, certifications, and relevant coursework
University of Phoenix
Bachelor of Science, Criminal Justice
Bachelor of Science in Criminal Justice from the University of Phoenix, completed in 2021.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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