@ralucalaviniabota
Customer service representative with remote support experience at Webhelp Romania and experience assisting customers across phone and retail roles.
RomaniaAt Webhelp Romania, I provided remote customer assistance. I’ve also worked as a call-center operator at All in Orion and J@m Appeal.
My experience also includes sales at Magazin Miorița - Prodotti tipici romeni and Magazin Irina- Prodotti tipici romeni, casino supervision, and operating a printing machine at Tipografia Publidec. I use Amazon Connect, email, and video-call software in my work.
Work history, roles, and key accomplishments
Magazin Irina - Prodotti tipici romeni
Worked as a salesperson and responsible at a Romanian specialty products store in Turin.
Magazin Miorița - Prodotti tipici romeni
Worked as a salesperson at a Romanian specialty products store in Turin.
Tipografia Publidec
Operated printing machinery at Tipografia Publidec in Turin.
Webhelp Romania
Provided remote customer assistance at Webhelp Romania.
All in Orion
Worked as a call-center operator at All in Orion in Bacău.
Bullion Games
Worked as a casino supervisor at Bullion Games in Bacău.
J@m Appeal
Worked as a call-center operator at J@m Appeal in Bacău.
Imperial Games
Worked as a casino supervisor at Imperial Games in Bacău.
Localitatea: Torino
Worked as a manicurist in Turin.
Degrees, certifications, and relevant coursework
Diploma, General Education
Earned a middle school diploma from Scuola media statale Aldo Palazzeschi in Turin, Italy.
Diploma liceu, General Education
Completed high school studies at Liceul Teoretic Constantin Brâncoveanu in Bacău, Romania.
Diploma 8 clase, General Education
Completed 8 years of general education at Școala Generală nr 7 in Vișeu de Sus, Maramureș, Romania.
Diploma Stilista Protestista delle Unghie, Beauty and Nail Care
Completed professional training as a nail stylist at Scuola Commerciale Beauty Classes in Bacău.
Software and tools used professionally
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