At Quick Loans Direct, I followed up with business owners about previous funding inquiries, re-engaged leads, and identified current financing needs. I collected applications and recent business bank statements, then guided clients through funding pathways and documentation steps.
As a Medicare Advocate, I supported consumers by phone, explaining Medicare benefits and plan options and helping them understand next steps.
Earlier, I handled customer inquiries at MCI and coordinated patient care follow-ups as a Clinical Case Manager (CCM). Across these roles, I’ve worked in customer service, telemarketing, lead generation, and client relations, including in remote and high-volume environments.
