RAKIB User

I am a highly adaptable and motivated individual with a strong sense of responsibility and a passion for excellence in every task I undertake. Known for being a quick learner, I am detail-oriented and committed to delivering results in dynamic environments. My strong communication, organizational, and problem-solving skills enable me to manage multiple responsibilities efficiently and independently.

In my current role as a Virtual Support Agent at Genex Infosys PLC, I manage live rider inquiries and issues, resolving logistics challenges quickly and professionally. I maintain accurate documentation and support backend communication with internal departments. My training in digital tools and customer service etiquette has further enhanced my ability to contribute effectively to my team.

As I pursue my Bachelor's degree, I am eager to leverage my skills in customer service, remote operations, and administration to make a valuable contribution to any organization. I thrive in environments that encourage continuous improvement and value proactive mindsets.