Ador Official
@arman_hossain
I'm a motivated Customer Service Executive experienced in international call centers, CRM platforms, and client-focused support.
What I'm looking for
I am a motivated Customer Service Executive with hands-on experience in international call center operations and client communication across the USA, Canada and Australia.
At Synergy Solution I handled inbound and outbound interactions, cold calling and pitching offers, managed CRM documentation, supported sales campaigns, and performed call auditing to maintain quality service delivery.
I work comfortably with Microsoft Office, Google Workspace, CRM platforms, Slack, Zoom, and design tools like Adobe Photoshop and Illustrator, bringing strong problem-solving, multitasking, attention to detail, and time-management skills.
I am seeking growth-focused roles in operations or virtual assistance where I can leverage my communication and organizational strengths, contribute to team success, and advance into broader operations responsibilities.
Experience
Work history, roles, and key accomplishments
Customer Service Executive
Synergy Solution
Feb 2022 - Jun 2025 (3 years 4 months)
Managed inbound and outbound customer interactions for US, Canada and Australia via phone, email and live chat, resolving inquiries and supporting sales campaigns. Conducted cold calling, CRM documentation and call auditing to ensure professional, timely service in a fast-paced international call centre.
Education
Degrees, certifications, and relevant coursework
Greenfield College Mirpur, Dhaka
Secondary School Certificate, Sales Support
2014 - 2016
Completed Secondary School Certificate with emphasis on sales support at Greenfield College in Mirpur, Dhaka from 2014 to 2016.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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