Zareen Tasnim
@zareentasnim
I help customers resolve issues through professional chat and email support.
BangladeshWhat I'm looking for
I've supported customers at GeneX Infosys Ltd., responding professionally to inquiries and helping resolve issues while maintaining service quality.
I communicated with around 100 customers daily and worked closely with team members to deliver reliable customer service.
I'm building a long-term remote customer support career, bringing professional English communication, problem-solving, and chat and email support skills.
Experience
Work history, roles, and key accomplishments
Customer Service Associate
GeneX Infosys Ltd.
Oct 2016 - Oct 2017 (1 year)
Responded to customer inquiries professionally and communicated with 100 customers daily. Resolved customer issues while maintaining service quality and collaborated with team members.
Education
Degrees, certifications, and relevant coursework
University of Dhaka
Master of Social Science, Economics
Completed a Master of Social Science in Economics from the University of Dhaka in 2021.
University of Dhaka
Bachelor of Social Science (Honours), Economics
Completed a Bachelor of Social Science (Honours) in Economics from the University of Dhaka in 2017.
Tech stack
Software and tools used professionally
Availability
Location
BangladeshAuthorized to work in
Salary expectations
Social media
Job categories
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