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Shaleh Hossain

@shalehhossain

Customer support professional with strong communication and computer skills.

Bangladesh
Message

What I'm looking for

I seek a customer-facing role where I can use my communication and computer skills, learn quickly, and grow professionally in a collaborative team.

I am a customer support and live chat specialist with hands-on experience at Genex Infosys Ltd., focused on delivering responsive, professional service and resolving client issues. I bring reliable computer skills including MS Office, internet research and bilingual typing in Bengali and English.

Academically I studied Business Studies through HSC and SSC and progressed into BA studies in Political Science, demonstrating consistent academic performance and a commitment to learning. I am adaptable, eager to take on challenging roles and continuously enhance my knowledge and capabilities.

I work best in roles that require clear communication, patience, and efficient use of digital tools to support customers; I aim to contribute positively to a team while developing professionally.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

MR

Mahiganj College, Rangpur

Bachelor of Arts, Political Science

Enrolled in Bachelor of Arts program majoring in Political Science; studies reported as running through the 3rd year.

CR

Collectorate School & College, Rangpur

Higher Secondary Certificate, Business Studies

Grade: 3.83

Completed Higher Secondary Certificate (HSC) with Business Studies as the subject and a GPA of 3.83 in 2017.

CR

Collectorate School & College, Rangpur

Secondary School Certificate, Business Studies

Grade: 3.83

Completed Secondary School Certificate (SSC) with Business Studies as the subject and a GPA of 3.83 in 2015.

Tech stack

Software and tools used professionally

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Shaleh Hossain - Customer Support Representative - Genex Infosys Ltd. | Himalayas