Shaleh Hossain
@shalehhossain
Customer support professional with strong communication and computer skills.
What I'm looking for
I am a customer support and live chat specialist with hands-on experience at Genex Infosys Ltd., focused on delivering responsive, professional service and resolving client issues. I bring reliable computer skills including MS Office, internet research and bilingual typing in Bengali and English.
Academically I studied Business Studies through HSC and SSC and progressed into BA studies in Political Science, demonstrating consistent academic performance and a commitment to learning. I am adaptable, eager to take on challenging roles and continuously enhance my knowledge and capabilities.
I work best in roles that require clear communication, patience, and efficient use of digital tools to support customers; I aim to contribute positively to a team while developing professionally.
Experience
Work history, roles, and key accomplishments
Customer Support Representative
Genex Infosys Ltd.
Provided customer support and live chat assistance, handling inquiries and resolving issues to maintain customer satisfaction over a 6-month engagement.
Education
Degrees, certifications, and relevant coursework
Mahiganj College, Rangpur
Bachelor of Arts, Political Science
Enrolled in Bachelor of Arts program majoring in Political Science; studies reported as running through the 3rd year.
Collectorate School & College, Rangpur
Higher Secondary Certificate, Business Studies
Grade: 3.83
Completed Higher Secondary Certificate (HSC) with Business Studies as the subject and a GPA of 3.83 in 2017.
Collectorate School & College, Rangpur
Secondary School Certificate, Business Studies
Grade: 3.83
Completed Secondary School Certificate (SSC) with Business Studies as the subject and a GPA of 3.83 in 2015.
Availability
Location
Authorized to work in
Job categories
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