RAJENDRA WAGH
@rajendrawagh
Customer support associate delivering empathetic, multilingual client experiences with CRM accuracy and remote readiness.
IndiaWhat I'm looking for
I’m a results-driven customer support professional with 2+ years of experience delivering exceptional client experiences through phone, email, and text. I manage high-volume interactions, resolve complex concerns with empathy, and maintain meticulous records using CRM tools and Google Workspace.
I’m multilingual in English, Hindi, and Marathi, and I adapt my tone to ensure maximum comfort and comprehension. In my remote role, I scheduled appointments, updated client records in real time, coordinated follow-ups, met daily KPIs, and collaborated asynchronously with team leads to keep client satisfaction consistently high.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Freelance
Jan 2025 - Nov 2025 (10 months)
Managed 50–70+ outbound and inbound client interactions daily via phone and email, maintaining professional and empathetic communication aligned with service standards. Kept complete CRM logs in MS Excel/Google Sheets, scheduled appointments, and resolved objections/escalations to prevent missed leads and support high client satisfaction.
Education
Degrees, certifications, and relevant coursework
Pune Vidya Bhavan
Higher Secondary Certificate (Class XII), Higher Secondary Education
Completed the Higher Secondary Certificate (Class XII) in February 2026.
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
Skills
Interested in hiring RAJENDRA?
You can contact RAJENDRA and 90k+ other talented remote workers on Himalayas.
Message RAJENDRAFind your dream job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
