bhavani davala
@bhavanidavala
Motivated customer support specialist with hands-on experience in CRM tools.
What I'm looking for
I am a reliable and empathetic support professional with a strong foundation in customer service. Over the past year, I have successfully handled over 100 simulated customer interactions through live chat and email formats, honing my skills in resolving customer issues efficiently. My hands-on experience with HubSpot and ongoing training with Zendesk have equipped me with the necessary tools to provide high-quality support.
My focus is on delivering a customer-first mindset, ensuring that every interaction is handled with care and professionalism. I thrive in dynamic, remote environments and am fully prepared to work in a 24/7 support structure. With a quiet workspace and a robust internet connection, I am ready to contribute to a team that values continuous improvement and customer happiness.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Preply
Completed over 100 live chat and email-based customer support simulations, developing real-world readiness in customer service. Trained with HubSpot and Zendesk CRM platforms, practicing conflict resolution and writing standard operating procedures.
Education
Degrees, certifications, and relevant coursework
bhavani hasn't added their education
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Tech stack
Software and tools used professionally
Availability
Location
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