Open to opportunities

Raiden Daniel Diaz

@raidendanieldiaz

Customer service and data-focused professional who delivers accurate support and efficient operations in fast-paced teams.

Canada

Message

What I'm looking for

I’m looking for a role where I can support customers reliably, manage data and administrative tasks accurately, and use tools like Excel and Google Workspace to keep work organized—while collaborating across time zones in a fast-paced team.

I’m a motivated, dependable professional with experience in customer service, data management, and online collaboration. I bring strong communication, organization, and problem-solving skills, with a proven ability to handle administrative and data-related tasks efficiently while maintaining accuracy and attention to detail.

In my recent roles, I worked in fast-paced service environments where I delivered friendly, efficient support, ensured order accuracy, and collaborated effectively with teams. I also build reliable workflows using tools like Google Workspace, Microsoft Excel, Slack, and CRMs (HubSpot, Mailchimp, GoHighLevel), and I support productivity with automation and AI (ChatGPT, Zapier, Make.com, Google Apps Script) to keep operations organized and on time.

Experience

Work history, roles, and key accomplishments

Housekeeping Support

Health Sciences Centre

Jan 2020 - Jan 2021 (1 year)

Maintained cleanliness, organization, and operational efficiency while ensuring work areas met cleanliness and safety standards. Demonstrated reliability, responsibility, and strong attention to detail in a fast-paced environment.

Housekeeping Workplace Safety Attention To Detail Organization Reliability Operational Efficiency Team Support Time Management

Customer Service Crew Member

McDonald's

Jan 2020 - Present (6 years 5 months)

Provided friendly, efficient customer service by handling inquiries professionally and collaborating with the team to ensure order accuracy. Maintained fast service while upholding quality standards during peak periods.

Customer Service Order Accuracy Inquiries Handling Team Collaboration Communication Active Listening Problem Solving Time Management

Crew Member

Burger King

Jan 2020 - Present (6 years 5 months)

Managed customer orders to ensure timely and accurate service while keeping the work area organized. Supported team members during peak hours and maintained service standards.

Accuracy Team Support Service standards Communication Time Management