Harry Malhi
@harrymalhi
Customer service representative focused on remote support, appointment scheduling, and CRM-driven client relationship management.
What I'm looking for
I’m a customer-focused professional with experience providing exceptional client service, virtual support, and administrative assistance. I handle customer inquiries by phone and email, maintain accurate records, and build strong client relationships through professional and timely communication.
In my current role, I respond to customer inquiries by phone, email, and virtual meetings, schedule appointments, coordinate client meetings, and resolve customer concerns while delivering exceptional service. I manage multiple priorities in a remote work environment and maintain client documentation using CRM systems.
Before that, I worked as a Warehouse Associate/Customer Service Associate, assisting customers with product and order inquiries and preparing customer orders and documentation. I’m a quick learner with excellent communication and organizational skills who’s comfortable working independently.
Experience
Work history, roles, and key accomplishments
Customer Service Rep & Marketing
World Financial Group (WFG)
Jan 2022 - Present (4 years 6 months)
Respond to customer inquiries by phone, email, and virtual meetings. Schedule appointments, maintain customer records in CRM systems, resolve concerns, and prepare client documentation in a remote environment.
Warehouse Associate / Customer Service
Metro Inc.
Jan 2020 - Jan 2021 (1 year)
Assist customers with product and order inquiries while maintaining inventory accuracy and organized stock. Prepare customer orders, complete documentation, and follow workplace safety and operational procedures.
Education
Degrees, certifications, and relevant coursework
High School
High School Diploma, Secondary Education
Earned a High School Diploma.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Harry?
You can contact Harry and 90k+ other talented remote workers on Himalayas.
Message HarryGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
