SUSoso User
@sosouser
Motivated individual seeking a remote call center agent position.
CanadaWhat I'm looking for
I am a motivated and determined individual with a strong desire to transition into a remote call center agent position. My excellent communication skills in English and basic French, combined with my commitment to delivering exceptional customer service, allow me to connect with people effectively. I am skilled in multitasking, data entry, and adapting to various software programs while maintaining a positive and professional attitude.
My work experience includes roles as a Receptionist and Customer Service Representative, where I honed my ability to manage customer inquiries and provide timely, accurate responses. I thrive in fast-paced environments and am known for my empathetic approach to customer interactions. I am enthusiastic about learning and meeting challenges head-on, always with a solutions-oriented mindset.
Experience
Work history, roles, and key accomplishments
Receptionist/Grocery Picker
Loblaws
Jan 2023 - Jan 2025 (2 years)
Greeted and directed customers with professionalism, answered phone calls, scheduled appointments, and managed customer inquiries via email. Maintained a high level of professionalism while ensuring timely and accurate responses to customer concerns.
Sandwich Maker
Subway
Jan 2022 - Apr 2023 (1 year 3 months)
Engaged with customers to create customized orders while ensuring hygiene standards. Provided a positive customer experience and maintained a clean, organized workspace, focusing on food safety and quality.
Customer Service Representative
Ardene
May 2021 - Aug 2022 (1 year 3 months)
Delivered exceptional customer service by assisting customers in finding products and handling transactions. Maintained store cleanliness and organization, contributing to a positive shopping environment while meeting sales goals.
Education
Degrees, certifications, and relevant coursework
Gloucester Secondary School
High School Diploma, General Education
2019 - 2022
Completed High School Diploma with a focus on developing strong communication skills in English and basic French. Demonstrated empathy and compassion towards customers, providing caring and professional responses.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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