anuja ganpule
@anujaganpule
Motivated customer service professional with strong sales and support skills.
What I'm looking for
I am a motivated and customer-focused professional with over 2 years of experience in customer service, sales, and administrative support across various environments including retail and hospitality. My ability to handle high-volume customer interactions through phone, email, and chat has allowed me to maintain professionalism and empathy, ensuring customer satisfaction at all times.
Throughout my career, I have developed strong organizational, communication, and problem-solving abilities. I have successfully collaborated with internal departments to resolve escalated issues quickly and have trained new hires on service protocols. My technical skills include proficiency in CRM systems, order management, and POS operations, which have been instrumental in enhancing customer experiences and driving sales conversions.
Experience
Work history, roles, and key accomplishments
Sales Representative
Ambrosia Natural Foods
Jan 2025 - Present (6 months)
Handled customer inquiries via phone, email, and chat with professionalism and care. Recommended tailored solutions to improve satisfaction and sales conversion.
Guest Experience - Customer Service
McDonald's
Mar 2024 - Present (1 year 4 months)
Delivered fast, friendly customer support via drive-thru, mobile app orders, and counter service. Resolved complaints and issues with empathy, ensuring a positive customer experience.
Sales Development Representative
Contact Point 360
Aug 2023 - Present (1 year 11 months)
Handled multi-channel customer support across diverse product lines. Processed orders, returns, and payments using CRM and internal tools.
Education
Degrees, certifications, and relevant coursework
Humber College - North Campus
Diploma, Media Communications
Activities and societies: Dean's list – winter 2025
Completed a Diploma in Media Communications, focusing on key aspects of media and communication. Achieved Dean's List recognition in Winter 2025.
Pune University
High School Diploma, Arts
Obtained a High School Diploma in Arts, providing a foundation in various artistic disciplines.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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