Rahul DharmaniRD
Open to opportunities

Rahul Dharmani

@rahuldharmani

Dedicated customer service professional with expertise in financial transactions.

Canada

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

With over three years of experience in customer service, I am a dedicated professional committed to delivering exceptional service in dynamic environments. My expertise lies in understanding customer needs and promoting tailored banking solutions, ensuring accuracy and efficiency in financial transactions. I thrive in diverse, inclusive, and team-oriented settings, consistently exceeding performance goals and enhancing customer satisfaction.

In my current role as a Brand Ambassador at American Eagle Outfitters, I have honed my skills in cross-selling products and resolving customer concerns effectively. My previous experience as a Guest Service Representative at Sheridan Nurseries allowed me to provide personalized solutions and build trust with customers. Additionally, my role as a Bookkeeper at Being Woman Clothing equipped me with strong analytical problem-solving abilities and a solid foundation in financial management.

Experience

Work history, roles, and key accomplishments

AO
Current

Brand Ambassador

American Eagle Outfitters

Sep 2023 - Present (1 year 9 months)

As a Brand Ambassador, I cross-sold products to meet customer needs and contributed to branch performance metrics. I resolved customer concerns and collaborated with the finance team to manage returns and discrepancies, enhancing communication and problem-solving skills.

SN

Guest Service Representative

Sheridan Nurseries

Jul 2024 - Apr 2024 (-1 years 9 months)

In my role as a Guest Service Representative, I provided exceptional service by addressing inquiries and resolving concerns. I processed transactions using POS systems and managed guest complaints with professionalism, contributing to a positive customer experience.

Education

Degrees, certifications, and relevant coursework

George Brown College logoGC

George Brown College

Diploma, Business - Accounting

Completed a Diploma in Business with a focus on Accounting, gaining essential skills in financial management, bookkeeping, and accounting principles.

Tech stack

Software and tools used professionally

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