Tedisha Smith
@tedishasmith
Experienced customer service professional with over 7 years in retail.
What I'm looking for
With over seven years of diverse experience in retail and customer service, I have developed a strong skill set that enables me to excel in fast-paced environments. My journey began as a Sales Associate, where I honed my ability to engage with customers, manage transactions, and maintain store appearance. This foundation paved the way for my subsequent roles, including Flight Attendant, where I ensured passenger safety and comfort while delivering exceptional service.
Throughout my career, I have consistently met sales quotas and contributed to increased customer satisfaction. My proficiency in cash register operations and MS Office programs complements my strong sales skills. I thrive on creating positive experiences for customers and resolving issues efficiently, which has led to repeat business and loyalty. I am eager to bring my high energy and outgoing personality to a new customer service position, where I can continue to make a meaningful impact.
Experience
Work history, roles, and key accomplishments
Flight Attendant
WestJet Encore
Oct 2022 - Nov 2023 (1 year 1 month)
Conducted safety checks and ensured passenger comfort during flights. Prepared and served food and drinks while adhering to safety regulations.
Flight Attendant
Air Georgian Limited
Jan 2018 - Jan 2020 (1 year 11 months)
Performed safety checks and provided assistance to passengers, ensuring their comfort and safety during flights.
Passenger Service Agent
Swissport International Ltd.
Jan 2016 - Dec 2016 (11 months)
Managed passenger check-in processes, issued boarding passes, and ensured compliance with airline regulations.
Sales Associate
Beauty Collections
Apr 2014 - Apr 2015 (1 year)
Greeted customers, answered inquiries, and maintained store appearance while managing product displays.
Server/Bartender
Sagan Banquet Hall
Apr 2013 - Jan 2014 (9 months)
Set up banquet hall for events, served meals and drinks, and addressed guest inquiries to ensure a pleasant experience.
Sales Associate
Bluenotes
Jan 2007 - Jan 2008 (1 year)
Advised customers on merchandise, processed payments, and maintained sales records for inventory control.
Education
Degrees, certifications, and relevant coursework
Sheridan College
Certificate in Medical Office Administration, Medical Office Administration
2014 -
Studied Medical Office Administration, gaining skills in office management, patient interaction, and healthcare administration.
Archbishop Romero Secondary School
Ontario Secondary School Diploma, General Education
2006 - 2010
Completed the Ontario Secondary School Diploma (OSSD) with a focus on general education requirements.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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