TS
Open to opportunities

Tedisha Smith

@tedishasmith

Experienced customer service professional with over 7 years in retail.

Canada

What I'm looking for

I am looking for a dynamic customer service role that values teamwork and growth.

With over seven years of diverse experience in retail and customer service, I have developed a strong skill set that enables me to excel in fast-paced environments. My journey began as a Sales Associate, where I honed my ability to engage with customers, manage transactions, and maintain store appearance. This foundation paved the way for my subsequent roles, including Flight Attendant, where I ensured passenger safety and comfort while delivering exceptional service.

Throughout my career, I have consistently met sales quotas and contributed to increased customer satisfaction. My proficiency in cash register operations and MS Office programs complements my strong sales skills. I thrive on creating positive experiences for customers and resolving issues efficiently, which has led to repeat business and loyalty. I am eager to bring my high energy and outgoing personality to a new customer service position, where I can continue to make a meaningful impact.

Experience

Work history, roles, and key accomplishments

WE
Current

Flight Attendant

WestJet Encore

Oct 2022 - Nov 2023 (1 year 1 month)

Conducted safety checks and ensured passenger comfort during flights. Prepared and served food and drinks while adhering to safety regulations.

AL

Flight Attendant

Air Georgian Limited

Jan 2018 - Jan 2020 (1 year 11 months)

Performed safety checks and provided assistance to passengers, ensuring their comfort and safety during flights.

SH

Server/Bartender

Sagan Banquet Hall

Apr 2013 - Jan 2014 (9 months)

Set up banquet hall for events, served meals and drinks, and addressed guest inquiries to ensure a pleasant experience.

Education

Degrees, certifications, and relevant coursework

Sheridan College logoSC

Sheridan College

Certificate in Medical Office Administration, Medical Office Administration

2014 -

Studied Medical Office Administration, gaining skills in office management, patient interaction, and healthcare administration.

AS

Archbishop Romero Secondary School

Ontario Secondary School Diploma, General Education

2006 - 2010

Completed the Ontario Secondary School Diploma (OSSD) with a focus on general education requirements.

Tech stack

Software and tools used professionally

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Tedisha Smith - Flight Attendant - WestJet Encore | Himalayas