Richard Bukowski

Made fundraising calls for various causes, adjusting scripts for better communication. Met daily goals and earned regular bonuses.

Taught conversational English to students of various ages, using simple lessons to help with grammar and fluency. Kept lessons on track and provided support during sessions.

Helped customers with questions and concerns online, logging complaints and following up when needed. Stayed positive and professional in all interactions.

Booked trips based on customer preferences and budgets, and helped rebook and cancel trips during the pandemic. Worked with hotels and airlines to solve travel issues.

Handled phone calls and office tasks, tracked spending, and helped with financial reports. Recommended products and services to customers.

Listened and offered support to callers in distress, maintaining confidentiality and following guidelines. Provided empathetic and confidential support to individuals in crisis.

Supported small business clients with basic bookkeeping, and helped staff learn financial procedures. Used Excel for tracking budgets and expenses.

Completed a comprehensive certification program focused on effective methodologies for teaching English to non-native speakers. Gained practical skills in lesson planning, classroom management, and language assessment.

Studied core principles of accounting, including financial reporting, auditing, and taxation. Developed a strong understanding of business finance and economic principles relevant to financial management.

Completed a diploma program focusing on practical accounting skills and administrative support. Developed proficiency in bookkeeping, financial record keeping, and office procedures essential for business operations.