Natshathra Chandra

I am a client-focused professional with experience in banking, bookkeeping, retail sales, and administration, currently studying toward a Paralegal Diploma. I bring a results-driven mindset and a strong ability to support clients while maintaining compliance and confidentiality.

At Royal Bank of Canada I delivered fast, accurate support for transactions and digital banking, identified client needs, recommended financial products, and helped maintain smooth branch operations. In bookkeeping roles I managed financial records using QuickBooks and organized expense documentation to support client operations.

My background also includes receptionist and retail positions where I developed strong customer service, POS, and cash-handling skills. I am comfortable giving constructive feedback, coaching teammates, and turning challenging interactions into positive outcomes.

I am adaptable, a quick learner with solid technical skills in Microsoft Office and digital systems, and motivated to step into a Client Experience Team Lead role where I can coach others, improve processes, and help clients succeed.