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Rahul Basrani

@rahulbasrani

Senior operations and project management professional driving scalable operations, staffing growth, and turnkey delivery.

India

Message

What I'm looking for

I’m looking for a Senior operations/project leadership role for remote US/UK time zones—building SOPs, scaling staffing and SaaS delivery, and improving KPIs through continuous improvement, strong stakeholder management, and empowered teams.

I’m an operations and project management professional with 14+ years of progressive experience across Global Infrastructure, IT/ELV Systems, and AEC Staffing in US, UAE, and India. I bring a proven track record of leading cross-functional teams and delivering stable, repeatable results.

I’ve driven significant growth through scalable operational frameworks, including authoring and implementing department-wide SOPs that improved onboarding and elevated revenue throughput by 50% within a year. In US-facing staffing and SaaS work, I lead a cross-functional team of 180+ specialists, manage 15+ managers/leads, monitor KPIs, and ensure SLA adherence by coordinating across hiring, training, HR, sales, and finance.

Earlier experience includes end-to-end project management for multi-million-dollar turnkey ELV/IT/Security delivery—covering risk, scope, procurement, logistics, and resource planning—while negotiating vendor pricing and reducing direct costs by approximately 30%. I’m motivated by empowering teams, tightening process discipline, and using technology stacks like Salesforce, Asana, and Zendesk to keep delivery consistent, especially in remote US/UK time zones.

Experience

Work history, roles, and key accomplishments

Manager - Operations

Efficiently Global Solutions

Nov 2021 - May 2025 (3 years 6 months)

Managed US-facing staffing and SaaS operations, including onboarding, training, placement, client engagement, and operational stability. Led a 180+ specialist team and implemented SOPs and KPI-driven continuous improvement, increasing revenue throughput by 50% within a year.

People Management Staffing Operations Onboarding Training Placements SOP Development KPIs Continuous Improvement Salesforce Hubstaff Asana Zendesk JazzHR Qandle Scheduling Workforce Management

Manager - Projects & Operations

AM Contractors & Engineers

Oct 2019 - Oct 2021 (2 years)

Led overall operations for a 200+ workforce across multiple concurrent construction projects. Piloted business development and site/purchase/team management and improved invoice accuracy and payment scheduling to reduce delays by 30 days.

Operations Management Workforce Management Business Development Site management Purchasing Team Management Coaching Payment Scheduling Vendor coordination

Project / Operations Manager

Buildex General Maintenance LLC

Sep 2014 - Aug 2019 (4 years 11 months)

Managed end-to-end delivery of turnkey ELV/IT/Security projects, including risk, scope, procurement, logistics, and resource planning. Led a 300+ workforce, negotiated vendor/subcontractor fees, and reduced direct costs by approximately 30%.

Risk Management Cost Management Quality Management Procurement Contract Administration Subcontractor Management Workforce Scheduling Resource Planning Logistics Coordination Stakeholder Management

Project / Estimation Engineer

Bohra IT Solutions

Dec 2012 - Jul 2014 (1 year 7 months)

Handled technical design, documentation, and execution of concurrent IT and Security systems projects. Prepared Bills of Quantities from CAD/PDF drawings and coordinated with vendors/subcontractors to align updated specifications, pricing, and contract scope.

Technical Design Documentation Project Execution Vendor coordination Specification Management

System Engineer

Al Jazeera Computer Establishment

Dec 2009 - Feb 2012 (2 years 2 months)

Provided server operations and second-level support for large corporate clients across IT/LAN and Security systems. Administered Windows Server environments (Active Directory, domain controllers, users and groups) and supported project/regional teams to maintain uptime and SLA compliance.