Open to opportunities

Qudratullah Syed

@qudratullahsyed

Message

I lead operations and MEP projects that improve efficiency, compliance, and profitability.

India

Message

What I'm looking for

I'm seeking remote operations or project leadership roles where I can improve delivery, controls, client outcomes, and profitability across India, US, UK, and European time zones.

I've led operations and project delivery at Meeran Projects India, directing turnkey electrical, HVAC, plumbing, and fire safety work for commercial and industrial clients. I manage end-to-end client relationships, contracts, P&L, SOPs, and a 15-person delivery team, reducing turnaround time by 20% and increasing repeat business by 25%.

Previously, I managed 110+ professionals at Wells Fargo, where I delivered $550K in annual savings through loan-cycle-time reduction, maintained 100% SLA compliance, and reduced errors by 30%. Across banking, financial services, and project-based operations, I bring practical experience in governance, stakeholder management, process improvement, reporting, risk compliance, and cross-functional delivery.

Experience

Work history, roles, and key accomplishments

Current

AI Trainer

Current

Handshake AI

Aug 2026 - Present (0 months)

Complete domain-specific AI training and evaluation tasks, including writing and verifying complex research-based questions and reviewing model outputs for accuracy against strict quality benchmarks.

AI Training Evaluation Research Documentation Attention To Detail

Current

Director – Projects & Operations

Current

Meeran Projects India Pvt. Ltd.

Nov 2015 - Present (10 years 9 months)

Direct operations for a turnkey MEP firm, leading a team of 15 and managing end-to-end client relationships. Developed SOPs and SOWs, led contract negotiations, and drove business development with P&L accountability.

Operations Management Project Management Autocad SOP Development SOW Development Contract Negotiation Business Development P&L management Customer Relationship Management

Manager, Operations

Wells Fargo Bank India Solutions Pvt. Ltd.

Aug 2009 - Aug 2015 (6 years)

Led Financial Statement Analysis operations for CMBS, managing a team of 110+ professionals. Spearheaded a loan-cycle-time reduction initiative delivering $550K in annual savings and achieved 100% SLA compliance.

Financial Statement Analysis Team Management SLA MIS Reporting Process Improvement

Assistant Manager, Operations

Bank of America Continuum Solutions Pvt. Ltd.

Apr 2006 - Aug 2009 (3 years 4 months)

Led a team of 54 across HMDA compliance, HUD-1 processing, CRM audits, and Balboa Insurance data verification. Developed a cross-training program that improved operational efficiency by 15%.

HMDA HUD 1 Processing Data Verification Team Leadership Cross Training Operational Efficiency

Team Leader, Operations

Karvy Global Services

Oct 2004 - Mar 2006 (1 year 5 months)

Supervised a team of 14 processing HCFA forms, UB-92 billing, and dental claims within US Health Insurance operations. Delivered daily and monthly MIS reports and dashboards on team performance.

Dental Claims Team Supervision MIS Reporting Dashboarding

Processing Executive

HSBC Electronic Data Processing India Pvt. Ltd.

Nov 2000 - Oct 2004 (3 years 11 months)

Processed high volumes of mortgage transactions with full regulatory compliance. Led the A-Z Chasing project, streamlining fax communication and significantly cutting UK call volumes.

Mortgage Processing Regulatory Compliance Project Leadership Process Improvement