Open to opportunities

Raffaello Accardo

@raffaelloaccardo

Message

Dedicated manager with strong customer service and sales skills.

United States

Message

What I'm looking for

I am looking for a role that allows me to utilize my skills in customer service and sales while contributing to a company's success and growth.

My name is Raffaello Accardo Rodriguez, and I am passionate about developing my labor and human potential through meaningful work. I believe in integrating high values of responsibility and ethics into my professional life. My experience as a manager at Claraluz Eco-Lodging and Organic Farm has equipped me with the skills to lead teams effectively while maintaining a commitment to sustainability and customer satisfaction.

In my recent roles, including as a Bilingual Customer Service Agent and Bilingual Coordinator Agent for Realtor.com, I have honed my sales skills and learned to understand the unique needs of consumers. My adaptability and willingness to learn new techniques have allowed me to thrive in dynamic environments, ensuring that I can meet the challenges of any position I take on.

Experience

Work history, roles, and key accomplishments

Bilingual Coordinator Agent for Realtor.com

Foundever Colombia

Jan 2023 - Present (2 years 5 months)

Coordinated as a bilingual agent for Realtor.com, enhancing sales skills by setting appointments for consumers. Gained understanding of unique consumer situations including financial, social, economical, and health needs.

Sales Appointment Setting Bilingualism CRM Software

Bilingual Customer Service Agent

Teleperformance Colombia

Jan 2022 - Present (3 years 5 months)

Provided bilingual customer service, assisting clients with inquiries and resolving issues efficiently. Handled a high volume of customer interactions while maintaining service quality.

Bilingualism Customer Support Problem Solving Call Center Operations Data Entry

Manager

Claraluz Eco-Lodging and Organic Farm

Managed daily operations at an eco-lodging and organic farm, overseeing various aspects of the business. Ensured smooth functioning of facilities and guest services.

Hospitality Operations Management Customer Service Eco Tourism

Education

Degrees, certifications, and relevant coursework

Bergen Boulevard School

Elementary, General Studies

Completed elementary education, building foundational knowledge and skills across various subjects. Focused on core academic disciplines and personal development.

The Learning Center

Junior High, General Studies

Completed junior high education, advancing academic skills and exploring a broader range of subjects. Developed critical thinking and problem-solving abilities.

Leonia High School

High School Diploma, General Studies

Obtained a High School Diploma, completing secondary education requirements. Gained comprehensive knowledge across various academic fields, preparing for higher education.

Bergen Community College

General Arts, General Arts

Undertook studies in General Arts, focusing on a broad curriculum to develop a versatile skill set. Explored various disciplines to build a strong academic foundation.