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@eurisbarona
Experienced professional skilled in communication, leadership & problem-solving, seeking remote opportunities to grow and contribute.
United StatesI began my career in the call center industry, working as both an agent and later a supervisor. These experiences helped me build strong skills in communication, leadership, and problem-solving, while also teaching me how to manage teams and deliver excellent customer support.
I am interested in remote opportunities where I can contribute in areas such as operations, coordination, and process management. I enjoy working in collaborative environments, adapting to new challenges, and continuously learning new skills that add value and drive results.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
Work history, roles, and key accomplishments
NEWe are responsable for greeting and resgistering the patient in a tactful and courteous manner
Comcast Xfinity
Jul 2020 - Mar 2023 (2 years 8 months)
Managed and oversaw a team of call center agents, improving quality and setting targets that reduced call abandonment and optimized inbound call handling; prepared monthly and annual performance reports.
Yahoo
Apr 2019 - Sep 2019 (5 months)
Handled high volumes of inbound and outbound calls, resolved customer issues using scripts and research, and met quantitative and qualitative targets while identifying upsell opportunities.
Degrees, certifications, and relevant coursework
UUBachelor's degree in Marketing, Marketing
Completed a Bachelor's degree in Marketing at UTESA, graduating in 2017.
High School Diploma, General Studies
Obtained a high school diploma, graduating in June 2013.
Software and tools used professionally
United StatesYou can contact Euris and 90k+ other talented remote workers on Himalayas.
Message Euris
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