RCRaffaele Casu
@raffaelecasu
Experienced customer and sales advisor with a focus on solutions.
SpainWhat I'm looking for
I am a dedicated sales advisor with several years of experience in providing exceptional customer service. My daily responsibilities include offering product information, assisting customers in making informed purchases, and resolving any issues they may encounter. I thrive in collaborative environments and am committed to achieving company goals through teamwork.
Throughout my career, I have worked with various companies, including Last Minute.com and Sunrise LLC, where I honed my skills in customer interaction and sales strategies. My educational background in tourism and business complements my practical experience, allowing me to understand customer needs effectively and provide tailored solutions.
Experience
Work history, roles, and key accomplishments
Sales Advisor
Last Minute.com
Jan 2023 - Jan 2024 (1 year)
As a Sales Advisor at Last Minute.com, I provide product information and assist customers in making purchases. I focus on delivering solutions and alternatives to enhance customer satisfaction while working collaboratively with my team to achieve company goals.
Customer/Sales Advisor
Sunrise LLC
Feb 2020 - Jan 2023 (2 years 11 months)
In my role as a Customer/Sales Advisor at Sunrise LLC, I engaged with customers to provide tailored advice and support for their purchasing decisions. My responsibilities included resolving issues and ensuring a positive customer experience.
Customer Advisor
Airbnb
Jan 2020 - Feb 2020 (1 month)
As a Customer Advisor at Airbnb, I assisted customers with inquiries and provided support to enhance their experience. My role involved addressing concerns and offering solutions to ensure customer satisfaction.
Education
Degrees, certifications, and relevant coursework
GCGreenwich College
Certificate IV in Business, Business
2016 - 2018
Achieved a Certificate IV in Business, which provided foundational knowledge in business operations, customer service, and management skills.
UCUniversità degli Studi di Cagliari
Master of Tourism, Tourism
2005 - 2011
Completed a Master of Tourism, focusing on various aspects of the tourism industry including management, marketing, and sustainable practices.
Tech stack
Software and tools used professionally
Availability
Location
SpainAuthorized to work in
Job categories
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